Terms of service
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Effective Date: 27th July 2026
Welcome to BYSONS.
These Terms of Service ("Terms") govern your access to and use of the BYSONS website, products and services. Throughout these Terms, "BYSONS", "we", "us" and "our" refer to BYSONS, a trading name of Goldstream Group Ltd, registered in England and Wales.
By accessing our website, creating an account or placing an order, you agree to be bound by these Terms together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, which form part of these Terms.
If you do not agree to these Terms, you should not use our website or purchase our products.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or the age of majority in your jurisdiction.
- You have the legal capacity to enter into a legally binding agreement.
- Any information you provide is accurate, current and complete.
- You will use our website only for lawful purposes.
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out using your account.
2. Products
BYSONS offers carefully selected consumer technology and accessories for customers in the United Kingdom, United States, Canada and selected European Union countries.
While we make every effort to ensure product descriptions, images, specifications and pricing are accurate, occasional errors may occur.
Product images are provided for illustration purposes only. Colours, packaging and appearance may vary slightly depending on manufacturing updates and your device display.
We reserve the right to update, modify or discontinue products without prior notice.
3. Product Compatibility
Some products are designed for use with specific devices or operating systems.
Customers are responsible for reviewing product descriptions and compatibility information before placing an order.
BYSONS cannot accept responsibility where a product is incompatible due to unsupported devices, incorrect product selection or third-party accessories.
4. Orders
Placing an order constitutes an offer to purchase.
Your order is accepted only once we have confirmed it by email.
We reserve the right to:
- Refuse or cancel any order.
- Limit purchase quantities.
- Decline orders suspected of fraud or unauthorized activity.
- Cancel orders affected by pricing, availability or product description errors.
If payment has already been taken for a cancelled order, a full refund will be issued using your original payment method.
Orders may only be cancelled before processing or dispatch. Once an order has entered fulfilment, our Return & Refund Policy will apply.
5. Pricing & Payment
All prices displayed are shown in the currency selected on our website.
Prices, promotions and product availability may change without notice.
Customers are responsible for providing accurate billing and payment information when placing an order.
Payment must be successfully authorised before an order can be processed.
International orders may be subject to local taxes, customs duties or import charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated in our Shipping Policy.
6. Shipping & Returns
Shipping, delivery estimates, cancellations, returns and refunds are governed by our separate Shipping Policy and Return & Refund Policy, which form part of these Terms.
By placing an order, you acknowledge that you have read and agree to these policies.
7. Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, icons, photographs, videos, product descriptions, software and website design, is owned by or licensed to BYSONS and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish or commercially exploit any content from this website without our prior written permission.
Unauthorized use may result in legal action.